Last week, we discussed the use of Facebook as a customer relationship management tool. Remember the definitions we used for those three crucial terms? Here they are:
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Customer: There’s got to be data in the system that represents a customer.
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Relationship: There’s got to be data in the system that represents the relationship between the customer and you.
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Management: Business processes and objectives are baked into the way the system works.
You can easily surmise, then, that proper and efficient maintenance of accurate client records is the decisive measure of your success in real estate agent. That’s a big statement, and a big job! Because of the importance of CRM to the ultimate success of your career, you must find the best way to accomplish this essential work.
Virtually all of REVStaffing’s client base outsources their CRM work to our professional real estate virtual assistants, and a majority of them are using Top Producer. Why? Simply put, Top Producer offers cutting edge, innovative solutions for Realtors who want superior CRM capabilities to increase their revenues and results. Our PREVAs love Top Producer because it allows us to manage your client records simply and cost effectively.
We also really like the fact that our clients can take advantage of marketing via social media directly from within Top Producer 8i. 8i’s social media features make it easy – for our clients and us – to seamlessly manage their contacts and marketing strategies in 8i, while making use of the power of Facebook and Twitter to distribute your marketing messages! Just drop in your social media login information, and you’re ready to roll!
REVStaffing‘s virtual assistants are professionals users of many CRM tools; we are a Top Producer Certified affiliate, and all of our VAs are well-versed in the program’s functionality and best-practice uses. If you’re not yet a client, give us a call for a free needs analysis; we’ll be happy to discuss your unique customer relationship management needs AND your social media needs, too! Be sure to visit our website, and “like” us on Facebook at http://www.facebook.com/RevstaffingVAs.
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